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Privacy Policy

Overview

Ingard Financial Limited is committed to protecting your privacy. Ingard Financial Limited, provide the services and content available on www.ingardintermediaryservices.co.uk (together or individually referred to as “the Site”) and are committed to protecting and respecting your privacy.

This policy (together with the terms of use and any other documents referred to in it) sets out the basis on which any personal data Ingard Financial Limited collect from users, or that users provide to Ingard Financial Limited will be processed by it. Please read the following carefully to understand Ingard Financial Limited’s views and practices regarding your personal data and how it will treat it.

For the purpose of the Data Protection Act 1998 (“the Act”), the data controller is:

Ingard Financial Limited, 1 Nelson Street, Southend, Essex SS1 1EG with registration number Z1092956.

Information collected about our customers

Ingard Financial Limited may collect and process the following data about users:

. a)  Information that users provide by filling in forms on the site. This includes information provided at the time of registering to use any part of the site, subscribing to any service, posting material or requesting further services. Ingard Financial Limited may also ask users for information if (for example) users report a problem with the site.

. b)  If Users contact Ingard Financial Limited, Ingard Financial Limited may keep a record of that correspondence.

. c)  Details of any transactions users carry out through the site and of the fulfillment of any orders.

. d)  Details of user’s visits to the site including, but not limited to, the referrer page, the pages of the site accessed, traffic data, location data, web logs and other communication data, along with the time of these events.

. e)  Recordings and location data of any phone calls users make to Ingard Financial Limited, for regulatory purposes, in order to monitor our quality of service, or to establish facts.

IP Addresses and Cookies

Ingard Financial Limited may collect information about user’s computers, including where available their IP address, operating system and browser type, for system administration.

For the same reason, Ingard Financial Limited may obtain information about user’s general internet usage by using a cookie file which is stored on the hard drive of your computer. A cookie is a text-only string of data that is entered into the cookie file or ‘memory’ of the browser on your computer. It will typically contain the name of the domain from which the cookie has come, the ‘lifetime’ of the cookie, and a value, usually a randomly generated unique number. Cookies help Ingard Financial Limited to improve the site and to deliver a better and more personalized service.

They enable us:

a)  To estimate the site audience size and usage pattern;

b)  To recognise users when they return to the site;

c)  To remember various aspects of site subscription information and facilitate site enabled communication services.

All browser technologies enable users to manage the cookies in the cookie folder of your browser. This means that users can either delete cookies from your cookie folder once they have finished your visit at the site or can set their preferences with regard to the use of cookies before they begin surfing the site.

Storing personal data

All information Users provide to Ingard Financial Limited is stored on Ingard Financial Limited’s secure servers in the UK.

Unfortunately, the transmission of information via the internet is not completely secure. Although Ingard Financial Limited will do its best to keep confidential and protect your personal data, Ingard Financial Limited cannot guarantee the security of user’s data transmitted to the site; any transmission is user’s own risk. Once Ingard Financial Limited has received user’s information, Ingard Financial Limited will use strict procedures and security features to try to prevent unauthorised access.

Using personal information

Ingard Financial Limited use information held about Users in the following ways:

a)  To ensure that content from the site is presented in the most effective manner for Users and User’s computer;

b)  To provide users with information, products or services that they may request from Ingard Financial Limited or which Ingard Financial Limited feels may interest users, where they have consented to be contacted for such purposes;

c)  To carry out Ingard Financial Limited ’s obligations arising from any contracts entered into between users and Ingard Financial Limited;

d)  To allow users to participate in interactive features of the service, when users choose to do so; and

e)  To notify users about changes to the site.

Where user’s data is used to provide users with information about goods and services which may be of interest, Ingard Financial Limited will contact users by electronic means only if they have consented to this.

Disclosure of your information

Ingard Financial Limited may disclose your information to our affiliates, associates or closely linked persons (howsoever defined by law or regulation), their directors, officers, employees and agents as well as any government entity or third party, for the purpose(s) outlined above or as a matter of law.

Ingard Financial Limited may disclose your personal information to third parties:

a) In the event that Ingard Financial Limited sell or buy any business or assets, in which case Ingard Financial Limited may disclose your personal data to the prospective seller or buyer of such business or assets;

b) If Ingard Financial Limited or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets; and/or

c) If Ingard Financial Limited are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply the terms of use and other agreements; or to protect the rights, property, or safety of Ingard Financial Limited , its customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

Rights regarding personal data

Users have the right to ask Ingard Financial Limited not to process their personal data for marketing purposes. Ingard Financial Limited will usually inform users if it intends to use their data for such purposes or if it intends to disclose their information to any third party for such purposes. Users can exercise their right to prevent such processing by contacting Ingard Financial Limited at info@ingard.co.uk or in writing at Ingard Financial Limited, 1 Nelson Street, Southend, Essex SS1 1EG

The site may, from time to time, contain links to and from the websites of Ingard Financial Limited’s partner networks, advertisers and affiliates. If Users follow a link to any of these websites, they should note that these websites have their own privacy policies and that Ingard Financial Limited does not accept any responsibility or liability for these policies. Users should check these policies before they submit any personal data to these websites.

Visitors under the age of 16

Ingard Financial Limited does not intentionally collect personally identifiable information online from a child under 16 since the site is not directed at children. Any users under 16 must get approval from a parent/guardian prior to submitting information. Users without consent are not allowed to provide us with information.

Changes to this privacy policy

Due to the rapidly evolving technologies and capabilities on the internet Ingard Financial Limited may need to change this privacy policy over time.

Ingard Financial Limited may revise these terms of use at any time for security, legal, best practice or regulatory reasons by amending this page.

Ingard Financial Limited will not use this right to make substantial changes to the terms to user’s detriment without giving users a chance to agree.

Users are expected to check this page from time to time to take notice of any changes Ingard Financial Limited made, as they are binding on users, however data taken before any changes will not be affected without your individual permission.

Access to your personal information

You have the right to request a copy of the personal information about you and to have any inaccuracies corrected. (We charge £10 for information requests.) Please address requests to:

Ingard Financial Limited, 1 Nelson Street, Southend, Essex SS1 1EG

Company Registration Number: 05728066

Contacting Ingard Financial Limited

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to info@ingard.co.uk